We are committed to ensuring you are 100% satisfied with your purchase, that’s why we’ve made our exchange & returns policy as easy and stress-free as possible.

Click Here To Start Your Exchange Or Return

Exchanges - 90 days from purchase

> Free, no costs to you postage included
> Engraved products cannot be exchanged 

*note: All rings must be in clean, "like new," condition to be accepted for an exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.*

Returns - 90 days from purchase

> No questions asked refund upon return
> Engraved products cannot be returned 

*note: All rings must be in clean, "like new," condition to be accepted for a return. We reserve the right to not accept or charge a damage fee on any rings returned with excessive scratching or other abuse.* 

NZ Orders

> Exchange/Return 90 days from purchase
> Email us at support@etrnl.com.au

Return Address:
Suite 14033
Level 1, 6 Johnsonville Road Johnsonville
Wellington 6037
New Zealand

To avoid delays please contact us prior to returning your order, postage rates may vary.

International Orders

> Exchange/Return 90 days from purchase
> Email us at support@etrnl.com.au 

Mailing Address:

> 6/25-37 Huntingdale Rd Burwood, Vic 3125